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Game Stop: No Power to the Payers

on Dec 18, 2014 | 0 comments

About 90% of my holiday shopping for several years have been accomplished online. It’s been problem-free until now, with GameStop┬« (NYSE: GME). A timeline of my experience is as follows: 12/01/14: Purchased a Thrustmaster Ferrari 458 Spider Racing Wheel (Xbox One) for $79.99, the best price I found. 12/09/14: Received notification from orders@gamestop.com about an unforeseen shipment delay. They have identified the problem and sending out the order that day. 12/17/14: Received another notification that the order has been cancelled either on their side due to “their system being unable to process my order” or cancelled by me, and to try another payment method or reorder the item. Checking Paypal, I confirm that the cancellation was done by GameStop, no reason provided. I visit GameStop.com, found the item unavailable for online ordering but could be found in one of...

Demystifying the web like it’s grade school stuff

on Sep 21, 2014 | 0 comments

Like I ask my Einsteinish colleague to explain something to me as though┬áI’m a third-grader, this is the best way to understand the web experience: 20THINGSILEARNED.COM

Someone said

on Sep 21, 2014 | 0 comments

The best way to predict the future is to create it

Peter Drucker

Chain of Love from Journey’s Eclipse

on Sep 21, 2014 | 0 comments

Chain of Love from Journey’s Eclipse

Someone said

on Sep 21, 2014 | 0 comments

I’ve learned that people will forget what you said,
people will forget what you did,
but people will never forget
how you made them feel.

Maya Angelou